Your heart can tell

  • Posted in: Design
  • On: 16 March 2021

As designers, we have to spend a lot of our time educating people about what we do and the value of design. It can get pretty exhausting. Constantly finding new ways to explain why we need more time. Larger budgets. What craft really means. Even something as simple, as choosing the right font.

To my delight, I stumbled upon this interview with John Mayer where he says what many of us have simply failed to express.

This is pure music to my ears. He gets it. He understands the value of great design. Better yet, he expressed it so well. This will definitely become a staple in all of my design talks going forward.

Your brain doesn’t know it … but your heart can tell.

– John Mayer

The product design world has forgotten about visual design as we have spent most of our energy focusing on delivering better experiences. But what could be a better experience than touching people’s hearts? I’d encourage designers to not forget to effort that should go into a design. even if we don’t talk about it. People will just know.

Playing the game

We have to play the game. Sell the stuff people understand. Let them hear whatever they need to. But make time and trust the value that visual design can bring, even if you don’t talk about it. People will just know. They’ll feel it, even if they can’t quite put their finger on it.

Integrity is doing the right thing, even when no one is watching.

– C.S. Lewis

It’s having integrity. You have to care about the things you don’t see as much as the stuff people do see. I think Steve Jobs used to talk about this and it’s evident in their products.

What’s funny is visual design is the stuff people see, but they just don’t understand or place value in it. If you feel it’s not worth the effort trying to explain it, which many design practitioners do, then do it anyway, you’ll know it in your heart.