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Be a Good Design Leader

Being a design leader isn’t about being the loudest voice in the room. It’s not about titles or hierarchy. It’s about responsibility—first and foremost, to the people you lead.

You’re not the boss. You’re the person who makes things better for the team. You lead by example, not by shouting or micromanaging. You show what good looks like through your actions—your clarity, your calm under pressure, your ability to listen, and your willingness to roll up your sleeves when needed.

Your job is to create the conditions for great work to happen. That means making sure your team has the right tools, the right support, the right budget—and the right encouragement. When things go well, you give them the praise. When things go wrong, you take the responsibility. That’s the deal.

You remove blockers. You use your position to open doors that might otherwise stay shut. You don’t hide behind process or tradition. You stay curious. You stay current. And you make sure your team has the space to experiment, learn, and push boundaries. If you’re holding them back with outdated systems or unnecessary red tape, you’re not doing your job.

Being a good design leader also means being accessible. You create an environment where people feel included, seen, and safe to speak. You don’t become “too senior” to check in. You’re someone your team can confide in—because they know you care about them not just as employees, but as people.

And when the business says design isn’t delivering? That’s on you. You don’t scapegoat. You don’t default to outsourcing the fun work to agencies while your team gets stuck in the churn. If anything, that should be flipped. Your team deserves the exciting challenges. They should feel like they’re growing, not grinding.

You advocate for fair pay. You ensure people feel valued. You create a culture that’s inspiring, rewarding—and yes, fun. You invest in their education, their confidence, and their future.

And that future goes beyond your walls. A great design leader doesn’t just manage careers. They shape them. You want to be the person who saw their potential, backed them, helped them grow—and whose impact they carry into every role that comes next.

You represent the design function. So make your team proud. Lead with integrity. Be the kind of leader people choose to stand behind—not because they have to, but because they believe in you.

That’s what good design leadership looks like.

Why I Don’t Want to Start a Business Now

I’m often asked why I don’t run my own business. The quickest, easiest answer? I don’t want to.

The longer answer is that I’ve had my own businesses before, and that experience made one thing clear—I don’t want to build and run a business again. It’s not about fear or lack of ambition. It’s about knowing what I enjoy and where I create the most impact.

Some people assume that not running your own business means you’re not an entrepreneur. I disagree. I bring that same entrepreneurial mindset into leadership—driving innovation, solving complex problems, and building something bigger than myself. I just don’t want to be in the business of running a business.

If starting my own company meant I could focus purely on great work, be valued for it, and consistently earn what I want, I might think differently. But that’s rarely the case. Business ownership often means constantly selling your services, convincing people of your value, and managing client relationships where they hold the power. I don’t want my livelihood to depend on others’ willingness to see my worth.

That’s not to say traditional employment is perfect. But for me, there’s less risk in leading within an established brand than in investing in my own venture—especially in an industry where people often don’t fully understand, let alone value, what I do.

Entrepreneurship isn’t just about owning a business. It’s about thinking big, taking risks, and driving change. I do that as a leader. I just choose to do it within companies where I can focus on what I do best.

Design Leadership

What is Design Leadership?

6 things that are important qualities of a great design leader.

Be a kind Designer

How to be a kind designer, not just a good designer. Taking my cue from an inspirational conversation between Chris Do and Kathryn Dyer, I discuss being gentle and kind as a designer.

What is an ECD?

Have you ever wondered what it is that I do as an Executive Creative Director? I discuss my role and responsibilities. I also share the mystery around my black T-shirts.

Working Remotely

A lot is said lately of working remotely. 2020 is the year for remote work. Remote is the new black. Working remotely this and remote that.

It all sounds very exciting. Almost romantic. Sell up. Pack everything you own into 2 suitcases. Get a one-way ticket to Bali. Join the nomadic movement. Work when you want, from anywhere in the world.

As someone who has done this, I can tell you it’s pretty great. It’s how I supported myself early on in my career and how I got to work on international brands.

When I went on my own again towards the end of 2018, remote life seemed like my dream too. Especially after a short trip to Bali. Being on workation has been a dream of mine for the past 5 years.

I was super enthusiastic about working remotely, but I have been plagued with two consistent themes no matter who I approached.

Firstly, most remote opportunities still require you to be in the US (I have not found too many opportunities in other countries) as they don’t want to go through the payment and taxation issues with foreigners, despite cheaper rates, flexible work schedules, and an evident strong work ethic.

Secondly, how do you lead a team of designers remotely, when you’re not at the agency?

The first problem, is literally impossible to overcome, over a year later and no one has been willing to extend their remote work internationally, even after hundreds of applications.

The second problem, I am yet to figure out as there are so many complex layers leading from afar. Sure you could fly to meetings, I’d be up for that. But I’m not alone in my reservations. No one seems to even want to entertain it.

I have even been willing to work remotely as purely a designer. Taking a huge step back in my career, in favour of lifestyle. But no one has been willing to bite.

If you have success working remotely, as a designer or a leader, serving the American market, please do get in touch. But despite all the hype, so far I know of very few people who are surfing before heading to their local coffee shop on an island in Indonesia earning top dollar, benefiting from the rise of working remotely.

You’ve got to show up

You certainly can’t lead from behind a desk, and you can’t lead with email. It’s a human enterprise. It’s the same reason you can’t parent through texting. You can’t coach a baseball team with email. You’ve got to show up.

— Simon Sinek

I’ve started vlogging

I’ve started a YouTube channel and have been making these little videos. I guess they’re vlogs. I’m learning as I go. I’ve really made a lot of mistakes, but it’s a lot of fun and challenging me. I needed a new project, something out of my comfort zone and creating content in this way seemed right. I have built enough portfolio sites, my first portfolio was done back in 2000 and I’d written my first blog post by 2004, which I’m also tired of doing. Social networks mostly bore me, so becoming a YouTuber seems like a thing to do, well I guess try.

The hardest part for me is capturing footage to tell my story. I’m not one for sticking to a script, so I’d likely not do very well thought out posts and have the level of storytelling like Casey Neistat, the cinematography of Peter McKinnon and I certainly don’t have the adventures of Fun for Louis. Still, I’m much more of a creative thinker, a design leader and I’m me, which if I look back on my time on this planet, I’ve always managed to attract an interesting bunch of people around me. So let us see where this goes.

I’ll likely not blog often, if at all, but I have no intention of pulling this site down anytime soon. However your support is most welcome and I’d appreciate it if you would subscribe, like, share and leave a comment.

My YouTube Channel

Stay cool!

Transparency

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This morning I had the pleasure of giving a pretty open talk titled “10 Things Craig Jamieson” at Creative Mornings in Cape Town on the topic of Transparency. Thank you to everyone who woke up early and was present, you were a great crowd, I truly hope you enjoyed it. Please find my deck below.

[slideshare id=67790389&doc=creativemornings-transparency-161028141849]